Planet IPX-1980 User Manual Page 1

1 Internet Telephony PBX system IPX-1980

10 1.4 Specification Product Internet Telephony PBX System Model IPX-1980 Hardware LAN 1 x 10/100Mbps RJ-45 port WAN 1 x 10/100Mbps RJ-45 port F

11Fax Support using T.30 or T.38 Pass-Through ** Multiple Language: Chinese, English, Portugal Call features Call Paging and Intercom Caller ID Call

Chapter 2 Installation Procedure Basic System Configuration 2.1 Web Login Step 1. Connect a computer to a LAN port on the IPX-1980. Your PC (DHCP cli

2.2 Configuring the WAN Step 1. Go to System → System Connection to find Network & Country. Figure 2-2. Network & Country button Figure 2

Step 2. Edit your WAN information. There are three types of WAN connection. They are Static IP, PPPoE (Point-to-Point Protocol over Ethernet), DHCP

2.3 Remote Management The function can enable users to manage the Internet Telephony PBX system at remote sites and to allow technical person to a

Every Time after save the change please press the “Activate Changes” to make modification effect. 16

Chapter 3 Basic Configuration 3.1 Preparation Before Operation What kind of IP Phone can be used with IPX-1980 IP PBX? z Our IPX-1980 is base on SIP

1. To login IPX-1980 must segment PC to same domain as IPX-1980 WAN or LAN IP address. 2. For security reason, please modify the username and passwo

Common Button Besides of the device info in the home page, the following common buttons are displayed as well: z Log out Log out GUI z Reboot

2Copyright Copyright© 2013 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,

Extension Settings Item Explanation Search Search extension precisely or fuzzily Show all Show all extensions Extension Be connected to the pho

Agent Check this option if this User or Phone is a Call Agent. NAT Check this option if the User or Phone is located behind a NAT (Network Address

New Time Rule: Item Explanation Rule Name Define the time rule name. Time & Date Conditions Set time segment of Month/Date/Week. Destination

3.3 Outbound Call 3.3.1 Trunks If you want to set up outbound call to connect to PSTN(Public Switch Telephone Network) or VoIP provider, please conf

Item Explanation Description Define description for the trunk. Lines Individual lines of the PBX eg: Analog Port #3: The third analog port of th

Authentication check this option. Username Username provided by VoIP Provider. Password Password provided by VoIP Provider. 3) Peer PLANET IP PBX

3.3.2 Outbound Routes Outbound Routes is to define what trunk is used for outbound call by extension user. If you don't allow extension user cal

through Failover Choose a failover trunk for using when the above chosen trunk is not available. Dialing Rules Define the number match pattern for

Analog Channel DID If you want to direct the inbound call from a trunk (Analog) to a specified extension, call queue, conference or IVR, please confi

Item Explanation Name Set a name for the IVR Extension If you want to listen to the IVR by dialing extension, please input an extension Number.

This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two conditions: (1) This device may not cause harmful inter

Click【Record a new voice】to display the diagram as below: z File name Define a name for the recorded IVR file z Extension used for recording

z Name Define a name for this ring group z Strategy Select strategy: "Ring all" or "Ring in order" z Ring Group Members S

phone. Please operate as the following diagram: Reference Parameters and Explanation of Blacklist: Item Explanation *30 When the extension user (i

3.6 On The Call 3.6.1 Call Parking If you picked up a call at your seat, but it's not convenient to talk in public, you need go to the conferenc

Reference Parameters and Explanation of Transfer: Item Explanation Blind Transfer Default is #, it can be defined in【Feature Codes】 Attended Trans

Item Explanation Conference Number The number that users call in order to access the conference room, the default number is "900". PIN

In the conference, admin can add new participant (extension user or external number) into the conference. Add new participant: 3.6.4 Monitor Monit

Item Explanation Extension Select an extension which need to be monitored Monitoring Time Always monitor or monitor in different time. Monitor Se

external number. Set External Number Set external number, like Mobile number. 3.7.2 VoiceMail If you don't want to configure "Follow Me&q

Listen to the message 1. If you would like using this function, you must write correct email address in "extension settings" 2. You n

4TABLE OF CONTENTS Chapter 1 Introduction...

Item Explanation Queue Number This option defines the extension number that may be dialed to reach this Queue. Queue Name This option defines

Item Explanation Agent TimeOut (s) This option defines the time in seconds that an Agent's phone rings before the next Agent is rung, eg. &quo

Agent Registration when hook on 3.8.3 Agent Log Off If agent would leave and log off, none of agent will answer calls then. Agent Log Off: 4

Chapter 4 Advanced 4.1 Options Options Include local extension settings and new extension default settings【General】, caller ID setting 【Global Ana

VoiceMail This user will have a voicemail account after choosing this option. NAT Check this option if the User or Phone is located behind a NAT (N

V23-Japan -- used in Japan; Caller ID Start This option allows one to define the start of a Caller ID signal: Ring -- to start when a ring is receiv

4.1.3 Global SIP Settings Item Explanation UDP Port to bind to SIP standard port is 5060 Start RTP Port RTP port range End RTP Port RTP port

Item Explanation External ip Address that we're going to put in outbound SIP messages if we're behind a NAT External Host Alternatively,

TOS for RTP video packets Sets Type of Service for RTP video packets Enable Relaxed DTMF Relax DTMF handling RTP Time Out Terminate call if 60 sec

4.2 Voice Mail Details configuration on VoiceMail: VoiceMail Reference/ Voice Message Options/ Playback Options. If you need send message by mail to

53.8.3 Agent Log Off ...42 Chapter 4 Advan

Maximum message time (min) Choose the maximum duration of a voicemail message. Message recording will be stopped when it's timeout. Minimum mess

Email Settings Item Explanation Attach recordings to e-mail This option defines whether or not voicemails are sent to the Users' e-mail

4.3 Music Settings Management for music on hold, music on ringback, music on call queue. Click【Music Settings】 to display the dialog as below: Mu

Item Explanation Directory Load music in the music file. Files Display music in the music file, or you can delete it. Enter The Music File Name

Response Timeout(s) The maximum amount of time it will wait before hanging up if the user has dialed an incomplete or invalid number. Default is10 s

1. For Paging/ Intercom function extension(IP phone) must enable Auto Answer 4.6 Monitor Monitor is used for recording the defined extensions.

z Search Input contact name to search z Show All Show all contacts z Name Add contact's name, Alphabetic or numeric only. z Number Add

z PIN Set Name Set the PIN Sets Name z PIN List Enter a list of one or more PINs. One PIN per line. 4.9 Feature Codes Click【 Feature Codes】to di

Item Explanation Extension to Dial for Parking Calls Set Call Parking number. What extensions to park calls on What extensions to park calls on, eg:

callee are immediately transferred to conference. Return to conference with participant The administrator can invite another person by pressing 0 whe

Chapter 1 Introduction PLANET IPX-1980 IP PBX telephony system is SIP based and optimized for the small and medium business in daily communication

Method 1： Click【 Extension】->【Create New User】，select the relative IP Phone manufacture, and input relative MAC in the part of Auto Provision, S

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Chapter 5 Status This chapter will introduce you the status of record list, call logs, system info, register status etc. 5.1 Record List Check the r

Duration in the call logs is not real charged duration, if you need billing, PSTN must support polarity reversal function, meanwhile, you must

Click【System Info】to display the dialog as below: 64

Chapter 6 System This chapter will introduce you how to configure the system of PLANET IP PBX. 6.1 Network And Country Configure WAN/ LAN IP, and ton

Please be remind: DNS response delay or no answer will effect the BLF function un-normal working, so if your network connection not so stable, but y

6.4 DDNS & VPN After configure DDNS, you can visit by domain remotely. Click【System】--【DDNS & VPN】to display the dialog as below: DDNS Se

1. DDNS supports the domain provided by Planet DDNS / Dyndns.org/ No-ip.com/ Zoneedit.com 2. VPN supports N2N/L2TP only 6.5 Time Settings Click【S

Time Zone Select your time zone so that the system will set time based on the time zone. Synchronize with current PC time Click the button to sync

7 1.1 Features  PBX Features • 30 Concurrent calls / Up to 100 registers • BLF (Busy Lamp Field) • DID (Direct Inward Dialing Number) • Confer

After you added a permitted IP, you can only login the system by this IP, other IP address isn't effective to login the system 6.7 Data

Item Explanation Enable Uploading Enable periodical FTP uploading. Server Address Set FTP Server address (IP address or Domain). User Name FTP ac

Extract the downloaded firmware package which includes one TFTP server and one upgrading file. Run TFTP server, you will see the following interfac

Chapter 7 Operating Instruction This chapter will introduce you how to use PLANET IP PBX by example. 7.1 How to connect the IPX-1980 IP PBX to the I

7.2 How to combine two IPX-1980 IP PBX in the same network We start combining two IP PBX in the same network and then try to expand to different

1. IP PHONEA registers to IPX-1980-A as extension 601. 2. IP PHONEB registers to IPX-1980-B as extension 801. 3. All the extensions under IPX-19

Peer Name: IPX1980B Peer Username: 699, Account of this Peer Password: 699, IAX2 Log on password Advance Options: Select IAX protocol Step 2

Step 4: Set the user 601 and Dial Plan in IPX-1980-A. In the page: Extensions Æ Dial Plan Activate the change and apply the test: 1. Register a

Step 6: Set the user 801 and Dial Plan in IPX-1980-B Activate the change and apply the test: 601 call 801, and 801 will ring and you can pick up

The configuration is same as above guide (7.2 Combine two IPX-1980 IP PBX in the same network), but use the public IP address as the "HOST"

z User’s Manual CD x 1 z Power Adapter x 1 (12V) z RJ-45 X 1 If any of above items are damaged or missing, please contact your dealer immediately.

Step 2: Set up the Provider Host in IPX-1980-B Set up the service provider and calling rule in IPX-1980-B to make it register to IPX-1980-A. This m

2. If the IPPBX is behind the Router, please open port 5060 for signaling and the 10001-10200 port for RTP. And 80 port for you web (default is 80

z Extern IP Replace with your external IP address this your public IP or domain z Extern Host Replace with your external IP address thi

Then we begin to register the soft phone. It is registered. Now try our own IP phone. It is registered. 83

7.5 How to customization on hold music 1. in [Music Management], [Upload music file] item, 1.1 Select music directory: in here you can choice Music

Chapter 8 How to use Skype account in IPX-1980 [Answer]: Notice: The fee of your business account is must more than €50 when you use the account fi

3. Please click the Skype connect 86

4. Create a SIP profile Then you can create one sip account, you need pay for € 4.95 for one channel as monthly rent and you need input those regist

5. Settings on IPPBX A. Build one sip trunk with Skype for sip account Provider Type: Custom Trunk Host: sip.skybe.com User name: the user name

C. Make an outbound call After we have done above, in the extension we can dial 00 + Country Code + City Area code + local number to dial out via S

1 12V DC 12V DC Power input outlet 2 Reset The reset button, when pressed, resets the IP PBX without the need to unplug the power cord. 3 WAN The W